CHALLENGE CAN NOT STOP US
We insist on the way to solve the problem with innovative ways and promote the development of the industry high-end custom. provide the best customer service and research the new production,new technology,new process and new standard.
Provide the best customer service
In our company, sales management is centered on customer-centricity. We value each customer's information and set up a direct manager for each of our customers. We set up a systematic "customer library."
In the pre-sale, sale,after-sale, sales staff communicate with each customer by one-on-one , understanding of the needs of each customer, targeted to provide specialized personalized service, in order to maximize satisfy the needs of buyers.
The pre-sale service
productIpublicity→cold call→making appointments→technology exchange →draftRaHplan→determination strategy→product trial→ confirm cooperation
The sale service
customerorders→production sales→order settlement→complete stock pick→logistics distribution→inspection&sign
Afte-sale service
Automated visit→technical advice→customer complaint→Complaint Acceptance→problem analysis→technical communication→on-site maintenances→Product return→problem solving→summarize the problem→ncreasing process→Home visits→questionnaire survey
 | "KNOWLES" strictly in accordance with the EU international quality system standards, many products have reached or exceeded the quality of world-class , to better serve the global customers, "KNOWLES" can be customized according to customer demand R & D products. | |
 | "KESHI" is a high-quality brand in the domestic market for 13 years , is the cornerstone of development in Kelong. "Based in Sichuan, covering the whole country" to provide customers with a comprehensive basic reagents. | |
Quality System Chron took the lead in utilize the quality management system with GMP and ISO combination in the industry, strict control of product quality from raw materials, production, product management, sales and other aspects. Established a product quality traceability system of "production record, information searched, process tracked, responsibility investigated, product recalled" to ensure product quality. |
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| Quality Standard International Standards, National Standards, Industry Standards、Enterprise Standard and User-specified Standard. |
Quality Test Advanced Detection Equipment |
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Chemical Reagent
Sichuan business：
TEL：028-84545012 FAX：028-84543512
Domestic business（except Sichuan）：
TEL：028-83039808 FAX：028-83039807
Amino acid derivatives
TEL：86-28-62558578 FAX：86-28-62558578
Email：Sales@chronchem.com Sales2@chronchem.com
Address：No.16,Yangheng 5 street, Tianfu New Area Industrial park,Qionglai,Sichuan province, China.
CODE：611530 E-MAIL：info@chronchem.com
Complaint email: service@chronchem.com